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Cancellation and Refund
Payments on our website are processed securely via Razorpay, a trusted third-party payment gateway.
Booksthakam Foundation does not store or process your payment details directly. All financial transactions are handled by Razorpay in compliance with applicable data security standards.
In case of payment failures, delays, or duplicate transactions, the issue lies with Razorpay or the associated banking partner. We recommend checking your bank account or contacting Razorpay support directly.
Booksthakam Foundation is not liable for any technical failures, unsuccessful transactions, or issues arising during the payment process via Razorpay.
If you face a payment-related issue, please feel free to contact us with your transaction details. While we cannot take responsibility for Razorpay-related errors, we will try to assist you in resolving the issue with them.
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